Job Description

FT / PT Status – Full-Time

Salary – $20.31 - $ Hourly Wage

Remote Work / In-Office – In-Office / On-Site

Recruiter – Sarah Cox | ***email_hidden*** | 8015384234

Application Deadline – 6/10/2026

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

• Verify and review third party insurance referrals through phone and online resources
• Review claims paid by Medicaid for filing to a third party insurance carrier
• Review correspondence to determine the status of the filed claims
• Make phone calls or use online resources for insurance carriers and providers to determine status of the filed claims
• Review payments received and verify that they are credited correctly to cases and debts
• Prepare documents and claims for mail
• Conducts research to analyze facts, and apply knowledge of the Office of Recovery Services rules, regulations, and policies
• Ability to interpret, clarify, explain and apply agency policy and procedures, business practices, federal or state laws and regulations

Qualifications

Minimum or "day-one" qualifications

• Familiar with office setting
• Basic computer skills, familiarity with spreadsheets and word processing
• Good customer service skills
• Good communication skills; verbal and written
• Teachability- must take direction and recall information
• Ability to stay focused while working in a fast paced work environment

Preferred Or Trainable/on-the-job Qualifications

• Proficiency with spreadsheets and word processing
• Strong communication skills
• Takes direction as well as initiative
• Familiar with medical insurance practices

About The Role

Location –

4315 S 2700 W

Taylorsville, Utah, 84129

United States

Background Check Required – Yes

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

For more information dhhs.utah.gov

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions.

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