Entry-Level Customer Service Representative (Remote) Job at Skybound Getaways, New York, NY

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  • Skybound Getaways
  • New York, NY

Job Description

About the Role

Skybound Getaways is looking for a motivated  Entry-Level Customer Service Representative to join our remote team. In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every client.

This position is ideal for someone starting their career in customer service who enjoys helping people and working in a flexible remote environment.

Responsibilities

  • Respond to customer inquiries through email, phone, and messaging platforms
  • Assist clients with service requests and updates
  • Provide clear and accurate information about company services and policies
  • Maintain organized customer records in internal systems
  • Follow up with customers to ensure satisfaction

Qualifications

  • Strong communication skills
  • Basic computer and digital communication skills
  • Organized and detail-oriented
  • Positive attitude and willingness to learn
  • Previous customer service experience is a plus but not required

What We Offer

  • 100% remote position
  • Flexible scheduling
  • Training provided
  • Opportunities for career growth

Job Tags

Flexible hours

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