Job Description

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Job Description

Marketing Manager

You are a polished, creative, and highly organized marketing professional who thrives in a fast-paced luxury hospitality environment, managing a wide range of projects that support brand visibility, guest engagement, and revenue-driving initiatives. You communicate effectively across teams and with external partners, anticipating needs, resolving issues, and ensuring campaigns, activations, and communications are executed seamlessly and with strong attention to detail. With a proactive mindset and strong project management skills, you help bring the hotel’s story to life in ways that are strategic, polished, and aligned with brand standards.

What you will be doing:

• Lead the execution of integrated marketing campaigns across digital, social, on-property, and promotional channels.
• Manage project timelines, marketing calendars, and cross-department coordination to ensure seamless execution and brand consistency.
• Support partnerships, activations, programming, and media opportunities through strong organization, communication, and on-site coordination.
• Assist with website updates, email marketing, social media publishing, creative asset development, and performance reporting.
• Consistently offer professional, friendly and engaging service
• Manage all activity within the marketing department, ensuring all service standards are followed
• Execute marketing plans and programs in conjunction with the Sales department to ensure profit growth
• Oversee all marketing initiatives for the hotel 
• Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on
• Plan and oversee the hotels advertising and promotion activities, including print, electronic, social media and direct mail
• Communicate with outside advertising agencies on ongoing campaigns
• Work with the Public Relations department and any outside agencies to oversee copywriting, design, layout, and the production of promotional materials
• Follow the annual budget and administer that budget in a fiscally responsible manner
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

What is in it for you:

• Salary Range: USD $75,000 - USD $80,000 gross
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Competitive Health Benefit Package within 30 days of employment
• 401(k)/Roth IRA Eligibility after 60 days of employment 
• Cell Phone Usage Reimbursement

Qualifications

Your experience and skills will include:

• University/College degree in a related discipline required or equivalent work experience
• Previous leadership experience within marketing required
• Exceptional organization and project management skills, with the ability to manage multiple priorities with efficiency and attention to detail.
• Strong communication and interpersonal skills, with confidence working across departments, with agencies, and with external partners.
• Experience in marketing campaign execution, content creation, digital marketing, and event or activation support.
• Proficiency in Canva or similar creative tools, with an eye for polished, brand-aligned marketing materials. 
• Ability to work at a fast pace, under pressure and stress
• Proficient in all social media applications including Facebook, Instagram, Twitter, LinkedIn
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.

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